Our comprehensive refund policy ensures transparency and fairness for all customers. Please review these terms carefully.
All sales are considered final once payment has been processed and the service or product has been delivered. However, we understand that exceptional circumstances may arise, and we are committed to working with our customers to find fair solutions.
Refund requests must be submitted within the specified timeframes outlined in this policy. Late requests may not be eligible for consideration.
We reserve the right to evaluate each refund request on a case-by-case basis and may require documentation or evidence to support the request.
Cancellation requests must be submitted through our official channels within the following timeframes:
Cancellation requests submitted outside these timeframes will be subject to our discretionary review and may incur administrative fees or be denied based on the nature of the service provided.
For recurring subscription services, the following cancellation terms apply:
Can be cancelled at any time. Cancellation takes effect at the end of the current billing cycle. No partial refunds for unused portions of the month.
May be eligible for prorated refunds if cancelled within the first 30 days. After 30 days, cancellation takes effect at the end of the annual term.
Can be cancelled at any time during the trial period without charge. Failure to cancel before trial expiration results in automatic billing.
Once a refund request has been approved, processing times vary based on the original payment method:
| Payment Method | Processing Time | Additional Notes |
|---|---|---|
| Credit Card | 3-5 business days | May appear as pending initially |
| PayPal | 1-3 business days | Instant notification via PayPal |
| Bank Transfer | 5-10 business days | Confirmation via bank statement |
| Digital Wallet | 1-2 business days | Platform-dependent processing |
Refund confirmation emails will be sent to the registered account email address. If you do not receive confirmation within the specified timeframe, please contact our support team immediately.
For refund requests, questions about this policy, or assistance with your account, please contact us through the following channels:
Email: kelwin.p@icloud.com
Response Time: Within 24 hours
Best For: General inquiries, refund requests, policy questions
Website: kel-enterprise.vercel.app
Available: 24/7 online resources
Features: Support portal, documentation, live chat
This refund policy is comprehensive and supersedes all previous versions. It is designed to be fair and transparent while protecting both customer and business interests.
By using our services, you acknowledge that you have read, understood, and agree to be bound by this refund policy in its entirety.
© 2025 Kelwin P. All rights reserved.